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Resolving conflict


with integrity

Blue Rock Corporation Dispute Resolution Practice provides premier Alternative Dispute Resolution services. We specialize in Mediation, Arbitration, and Labour Law solutions for complex disputes.

WHO WE ARE

Conflicts and disagreements are unavoidable in any environment, but how they are resolved defines the future. At Blue Rock Corporation Dispute Resolution Practice, we minimize risk and maximize resolution through specialized skills. Whether dealing with commercial contracts, family matters, or labour relations, our team brings impartial expertise to facilitate fair and sustainable outcomes without the need for prolonged litigation.

OUR SERVICES

Comprehensive ADR Services

Mediation Services

Facilitated negotiation for family, commercial, and community disputes. We help parties find common ground.

Arbitration Services

Binding resolution for labour, construction, and commercial matters by experienced arbitrators.

Adjudication Services

Rapid, cost-effective method for resolving disputes through a binding decision made by an independent adjudicator.

Negotiation Services

We know everyone’s retirement path looks different. Rest assured, no matter your goals or where you stand.

Conflict Resolutions

We know everyone’s retirement path looks different. Rest assured, no matter your goals or where you stand.

Labour and Relations

We know everyone’s retirement path looks different. Rest assured, no matter your goals or where you stand.

Training & Workshops

We know everyone’s retirement path looks different. Rest assured, no matter your goals or where you stand.

Settlement Agreements

We know everyone’s retirement path looks different. Rest assured, no matter your goals or where you stand.

ASPIRATIONS

Vision, Mission
Goals & Aspirations

01

Vision

To become a leading and trusted dispute resolution consultancy across Africa, promoting peaceful, cost-effective, and dignified resolutions to conflicts in all sectors

02

Mission

To provide professional and culturally responsive dispute resolution services, training, and policy advice that empower individuals, businesses, and institutions to manage conflict constructively and efficiently.

04

Value Proposition

Multidisciplinary Expertise Culturally Aware Approaches Credible Training & Accreditation Affordable Access to Justice

03

Impact Goals

OUR EXPERTISE

Comprehensive Experience

Mediation Services

Mediation is a voluntary, confidential process where a neutral third party helps disputing parties find a mutually acceptable solution. We offer specialized mediation across various sectors.

Arbitration Services

When a binding decision is required, our experienced arbitrators provide a private, efficient alternative to court proceedings. We adhere to strict procedural fairness and legal standards across all arbitration types.

Adjudication Services

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Negotiation Services

Negotiation and multi-party conflict management

Conflict Resolutions

Corporate ADR workshops and conflict management systems.

Training & Workshops

Corporate ADR workshops and conflict management systems.

Labour Relations

Corporate ADR workshops and conflict management systems.

Settlement Agreements

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Testimonials

Our clients Success Stories

10 Reviews

"Blue Rock ADR handled our workplace conflict with exceptional professionalism. The mediator created a safe space for all parties, guided the discussions with fairness, and helped us reach a sustainable agreement within a single session. We saved time, avoided litigation, and restored workplace harmony. We will definitely use their services again."

National Retail Group

HR Manager

"We were facing a breakdown in our family business due to internal disagreements. Blue Rock ADR stepped in with empathy and structure. Their mediation style is calm, firm, and deeply insightful. They helped us rebuild communication and preserve both the business and our family relationships."

Family-Owned Enterprises SA

Co-Founder

"Our organisation required a neutral and knowledgeable arbitrator to handle a complex labour case. Blue Rock ADR delivered a well-reasoned, legally sound ruling that reflected a deep understanding of labour law and fair process. The matter was concluded far quicker than through CCMA processes. Highly recommended."

Logistics & Supply Chain Company

Executive Director

"We engaged Blue Rock ADR for an international commercial arbitration. From the procedural management to the final award, their professionalism stood out. The process was efficient, impartial, and aligned with international best practice. Their expertise gave us confidence throughout."

International Trading Firm

Lead Counsel

"Blue Rock ADR provided an external chairperson for a sensitive disciplinary hearing. The chairperson ensured the process was compliant, objective, and respectful of all rights. The detailed findings and recommendations were outstanding. This is now our preferred service provider."

Manufacturing Sector

HR Business Partne

"We appointed Blue Rock ADR to conduct an independent workplace investigation. Their report was thorough, fact-based, and extremely well structured. They maintained neutrality and professionalism, and helped us take fair corrective action."e hearts practasing. Almost do hearts.”

Public Sector Entity

Manager: Employee Relations

"Blue Rock’s online ODR platform saved us enormous time and costs. We managed to resolve a multi-party dispute virtually without compromising quality. Their digital approach is innovative and perfect for the modern workplace."

SME Enterprise SA

Chief Executive Officer

"The negotiation and conflict management training delivered by Blue Rock ADR was world-class. Practical, insightful, and transformative. Our teams now approach conflict with confidence and skill."

Financial Services Firm

Training & Development Manager

"Their knowledge of migration and humanitarian law is unmatched. Blue Rock ADR helped resolve a complex refugee status dispute with compassion and precision. Truly exceptional service."

Regional NGO

Programme Director

"Blue Rock ADR brings unmatched professionalism, fairness, and clarity to every matter. Their ability to simplify conflict, facilitate solutions, and maintain dignity for all parties sets them apart. Working with them has been a seamless experience."

Corporate Client

General Endorsement

Questions

Frequently Asked
Question by Clients?

ADR refers to processes used to resolve disputes outside of traditional courts, such as mediation, arbitration, negotiation, and conciliation. These processes are typically faster, less formal, cost-effective, and aim to preserve relationships.
Yes. ADR is legally supported through several instruments, including:
The Constitution (Section 34 encourages the use of dispute resolution mechanisms).

The Arbitration Act 42 of 1965 (governs arbitration).

The Mediation Rules of the High Court.

The Labour Relations Act (LRA) (provides for statutory conciliation and arbitration through CCMA and Bargaining Councils).

The Consumer Protection Act, which encourages mediation. These frameworks make ADR a legitimate, enforceable, and widely used system.
Negotiation: Parties resolve the dispute themselves, with or without a negotiator.
Conciliation: A conciliator actively assists parties to reach agreement, often giving advisory views on solutions.

Mediation: A mediator facilitates communication but remains neutral and does not impose solutions.

Arbitration: An arbitrator hears both sides and makes a binding decision, similar to a judge but in a private forum.
Mediation and conciliation agreements become binding when reduced to a settlement agreement, which can be made an order of court.
Arbitration awards are legally binding and enforceable under the Arbitration Act and may be enforced as court orders if necessary. Therefore, ADR outcomes can carry the same legal weight as litigation.
ADR is suitable for:
Commercial and contract disputes

Labour disputes (through CCMA/Bargaining Councils)

Family disputes

Property and landlord-tenant conflicts

Construction and engineering disputes

Community and organisational disputes

Consumer disputes

Neighbour and boundary issues Not suitable for crimes or matters requiring judicial sanction (e.g., divorce decree, constitutional issues).
Faster resolution (days or weeks vs. years in litigation)
Lower cost Confidential (unlike public court records)

Flexible procedures

Less adversarial, preserving relationships

Parties retain control over the outcome (especially mediation)

Finality — arbitration awards are difficult to challenge
Not always. ADR is designed to be accessible.
In mediation and conciliation, lawyers are optional.

In arbitration, legal representation may be allowed or required depending on the arbitration agreement and the complexity of the matter. However, parties often benefit from legal advice to ensure fairness and enforceability.
Look for:
Professional accreditation (e.g., AFSA, SAAM, ADR Network Africa)

Subject-matter expertise

Impartiality and ethical standards

A track record of settlement

Clear fee structure

Good communication skills In South Africa, many ADR practitioners come from legal, labour relations, social sciences, or commercial backgrounds.